Reference

Privacy Policy for Your Account

Your account runs on a mobile number, a wallet and a password. That is the whole footprint, and this page spells out what we keep and why.

Mobile number sign-inbKash, Nagad, RocketOTP on sensitive changesEmail on deletion requests
cbaji8 Privacy Policy for Your Account
CONTACT ROUTES

Reaching Our Data Desk

Questions about your data should land with a person, not a queue that swallows them. Write from the email on your account with the mobile number you registered, and say what you want changed: a copy, a correction, or a deletion. We reply to the address on file, so keep it current. If your question is really about a bKash, Nagad or Rocket transfer rather than data, put that in the first line and it goes to the wallet team instead.

Team online

Email the data desk

Send from the address on your account so we can match you without extra checks. Include the mobile number you registered and the change you want made to your records. We answer in writing.

Chat when access is blocked

Use chat if you cannot sign in or think someone else has your password. We send an OTP to your registered number before discussing anything tied to your account wallet.

Wallet trail questions

For bKash, Nagad or Rocket transfers, keep the transaction ID ready. We check the reference against your wallet history before replying, which keeps the answer accurate rather than a guess.

DATA HANDLING

Cookies, Security and Deletion Requests

Most data problems start with a loose habit: a shared password, an OTP read out loud, a PIN typed into chat. We build the other way. Your account wallet sits behind one verified mobile number, and sensitive edits trigger a fresh OTP before anything changes. The rest is below, from cookies to deletion requests, and who to ask when something looks wrong.

What we record Your verified mobile number, email, wallet reference and login history. Gameplay stays linked to your account, so a withdrawal can be checked against a slot session or a Roulette Action round.
Cookies on our pages Cookies keep you signed in and remember the language you picked. Clear them in your browser whenever you like; you will sign in again and set your choices once more. Nothing else changes.
Locking your account Your password stays with you. We send an OTP to your registered number for sensitive changes, and we never ask for your bKash, Nagad or Rocket PIN in chat or by email.
How long records stay Wallet and transaction records are held for the period payment rules require. Ask us to delete the rest and we remove it, then confirm by email once the request is done.

Privacy Questions You Send Us

Six questions land in our inbox more than any others, and most of them come down to the same thing: who sees what, and how you get it changed. The answers below are short on purpose. If yours is not among them, the contact routes above reach a person who can look at your actual account rather than a template reply. Nothing here overrides the privacy law of the country you are in.

Your mobile number, email, the wallet you register with and basic device details from each login. We also keep deposit and withdrawal references from bKash, Nagad or Rocket so your account history stays accurate.

You can read the public pages without one. Deposits and withdrawals do need a verified wallet, because we match every transfer to a named account before money moves.

Email our data desk from the address on your account and ask for a copy. We confirm with an OTP to your registered number, then send the file once identity checks are done.

Yes, for anything we are not required to keep. Wallet and transaction history stays for the period payment rules set, then it goes. We confirm the deletion by email in writing.

Only staff handling your payment or support ticket, and each look is logged. We do not sell data and we do not pass it to advertisers, so what you send us stays with us.

It can. Privacy rules differ by country, so what you may request depends on your local law and eligible regions. Tell us your country and we will explain what applies to you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.